How do you ship a car bought at Copart or IAA auction?
If you purchased a vehicle through an auction house like Copart or IAA, the pickup process requires more coordination than a standard residential move. Because these facilities operate on strict schedules and security protocols, you must provide us with specific documentation before a carrier can be dispatched. This includes the vehicle's lot number, the gate pin for the facility, your buyer number, and proof that the auction house has processed your payment.
Without these details, the carrier will be turned away at the gate. Because of the need for appointment scheduling and document verification, auction pickups typically take one to three days longer to coordinate than a standard pickup at a private residence. Always ensure your account with the auction house is fully cleared and the title is released before requesting transport, as any outstanding fees will delay the dispatch process.
